Welcome to ClockBoost (“we,” “us,” or “our”). We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you use our website, desktop application, web-based dashboard, and any related products or services (collectively, the “Services”).

By accessing or using our Services, you agree to the terms of this Privacy Policy. If you do not agree, please do not access or use the Services.

1. SCOPE OF THIS PRIVACY POLICY

This Privacy Policy applies to all personal data we collect through the Services. It does not apply to any third-party websites or services that are not owned or controlled by ClockBoost, even if our Services link to those external sites.

2. INFORMATION WE COLLECT

2.1 Information from Customers/Admins

• Name
• Email address
• Billing information (processed through Stripe)

2.2 Information from Employees/Contractors (Time-Tracked Users)

• Name
• Email address

2.3 Activity and Usage Data

For productivity monitoring and analytics, we collect the following data from employees/contractors:

• From the Desktop Application
  • Screenshots of the user’s computer
  • Keystroke count (no actual keylogging text is stored; only the count)
  • Mouse activity (movement/clicks)
• From the Browser Extension
  • Visited domains and URLs
  • Time spent on each site
  • Injection of time-tracking buttons into certain platforms (e.g., Jira, Trello, GitHub) to facilitate seamless task management

How We Use This Data

• Productivity Monitoring: To provide insights into work habits and productivity.
• Analytics: To generate efficiency reports and statistics for employers/administrators.

3. COOKIES AND SIMILAR TECHNOLOGIES

• We use Google Analytics on our website to collect non-personal, aggregated information about visitors.
• We do not currently display a cookie banner or provide a separate cookie policy, but we may introduce these in the future.
• You can typically choose to disable cookies through your browser settings. However, disabling cookies may affect certain functionalities on our website.

4. PAYMENT PROCESSING

• All payment processing is handled externally by Stripe.
• We do not store any credit card or banking details on our servers.
• For information about how Stripe handles personal data, please refer to Stripe’s Privacy Policy.

5. HOW WE STORE AND PROTECT YOUR DATA

5.1 Data Storage

• We store data on secure cloud servers provided by reputable hosting companies.
• We do not publicly disclose the specific data center locations for security reasons, but we ensure they meet industry standards and compliance requirements.

5.2 Security Measures

We implement a range of technical and organizational measures to protect your data, including but not limited to:

• Encryption in transit (TLS/SSL) to secure communication between your devices and our servers.
• Encryption at rest for sensitive data stored on our servers.
• Access control with strict role-based permissions for our employees and contractors.
• Regular security assessments and penetration testing to identify and resolve potential vulnerabilities.

6. DATA SHARING AND DISCLOSURE

• We do not sell, trade, or otherwise share your personal data with third parties for marketing purposes.
• Limited website analytics data is shared with Google Analytics to help us improve our website and Services; however, this data does not personally identify any individual user.
• We may disclose personal information if required by law, legal process, or governmental request, or if disclosure is necessary to protect our rights, users, or others.

7. INTEGRATIONS WITH THIRD-PARTY TOOLS

We offer integrations with Jira, Trello, GitHub, and other tools to streamline task management. These integrations do not give third parties access to our databases; they only exchange relevant task information (e.g., ticket titles) via secure APIs or browser extensions.

8. DATA RETENTION

8.1 General Retention

• Customers/Admins: We retain your information as long as your account is active.
• Time-Tracked Data (Screenshots, Logs, etc.): Data is retained for as long as your company (the employer/administrator) decides. Administrators have full control to delete this data at any time.

8.2 Inactive Accounts

• If an account remains inactive for a period of three (3) months, we reserve the right to delete all associated data from our servers to maintain data hygiene and security.

9. YOUR RIGHTS AND CHOICES

9.1 Access, Rectification, and Deletion

• You can access, update, or delete your personal information (including user accounts) through our portal or by contacting us directly at [support@clockboost.com].
• Employees/Contractors can also manage or delete their accounts through the desktop app.

9.2 Opt Out of Certain Data Collection

• You may choose to opt out of screenshot collection if your employer/administrator has enabled that option.
• Other data points like keystroke counts, mouse movements, URLs, and app usage are necessary for our productivity analytics and cannot be fully opted out of if you wish to continue using the Services.

10. INTERNATIONAL DATA TRANSFERS

If you access the Services from outside the data center regions where we operate, your information may be transferred across international borders. We take steps to ensure such transfers comply with applicable data protection laws, such as entering into Standard Contractual Clauses (where applicable).

11. CHILDREN’S PRIVACY

Our Services are not intended for individuals under 18. We do not knowingly collect personal information from children under 18. If you believe we have collected such data, please contact us immediately at [support@clockboost.com], and we will take steps to delete the information promptly.

12. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. When we make changes, we will:

• Post the updated version on our website.
• Notify users through in-app notices or email where appropriate.

Your continued use of the Services after any such update constitutes your acceptance of the revised policy. We encourage you to review this page periodically for the latest information on our privacy practices.

13. CONTACT US

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

• Email: support@clockboost.com

We are committed to addressing and resolving any issues or inquiries you may have about your privacy.

Thank you for trusting ClockBoost to help manage and optimize your team’s productivity.
By using our Services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.